The government hearings with tech leaders led me to thinking about how to lead out of confusion, complexities, and challenges of a hyper-connected today.
Citizens are better informed, networked, organized, and demanding with enormous influence.
Businesses, in this case, Facebook, struggle with the speed in which companies’ reputations, consumer values, and expectations evolve with greater transparency.
Governments face greater constraint to solve a whole set of problems without much room for maneuvering – missing the mark for effective leadership or judgment. By struggling to strike the right tone to please-all, they feel insecure about adapting to the speed of ideas to lead and govern.
I think it starts from having enough insight, vision, and humility to recognize that what they offer from a business or the government standpoint is to meet the needs of consumers, citizens, and the environment in a collaborative working sense.
When a disruption is so large, it is more about changes in the method of implementation than political rhetoric or vision.
Be both a visionary and a realist. Create the conditions for tackling those problems within and in partnership with implementation strategies that are feasible, practical, and operational.
Government officials need to work with business or non-profit not only as a way to reduce cost but also for innovative and long-term solutions to manage multi-dimensional public policies.
Business leaders will need to balance responding to short-term solutions and long-term strategic policies part of the larger political reality by anticipating risk, clear social goals with flexibility and independent expert advice.
Leaders with responsibility towards the community working across sectors with empathy for humanity and trusted relationships will help bring innovation and delivery skills to the work of government, nonprofits, and citizens for profit, growth, and societal benefit.